Got a question?
There are tens of billions of dollars in unclaimed funds in the United States. Lost money is not as uncommon as one might think.
There is no single answer to this question. We can give you some common examples so you understand how this may have happened. An owner could have forgotten about some funds when moving and forgotten to leave a forwarding address. A check could have been lost and gone un-cashed. Regardless of the reason, it is actually fairly easy to have “lost” money at one point or another during your life.
It costs us a lot of money to find lost funds and locate the owners. There are tens of billions of dollars in unclaimed funds scattered all across the United States. There is an incredible amount of data that requires a great deal of information technology infrastructure to process. Once we have the data, the owners often no longer reside at the same address or have even changed their names. Many times the contact information was stored incorrectly in the first place. The lost funds we deal with are usually years or even decades old. Private investigators, and resources that require a Private Investigator’s License, are required for us to put the pieces together using incomplete and inaccurate information. It even costs a surprisingly large amount of money when the address on record is actually correct and current, since we don’t know the address is correct until we’ve done the investigation to verify it. Once we have done the work of locating lost funds and a matching owner, we must the contact them and provide customer service to guide them through the recovery process. All of this costs money and we need to cover our costs.